Do you want to be part of a world-wide-operating team of innovators? Do you want to contribute to the energy transition? Do you also think bigger than big? And, do you have what it takes to make an impact? Then we might be looking for you. Find out more about our vacancy for Warranty Specialist .
Warranty Specialist
Vacancy: Warranty Specialist who is ‘equipped for impact’
About our organisation
We are Huisman. We develop step changing technical solutions and translate these into the design and construction of the largest onshore and offshore installations. For decades, we have been working all over the world for offshore wind, geothermal, oil & gas, leisure and civil industries.
With our passionate workforce and worldwide production, service & sales facilities we are equipped for impact in these times of energy transition.
“Demonstrate that you care by asking your clients questions on how to improve.”
Coen Reissenweber - Manager Sales Services
About the position of Warranty Specialist
Do you have a strong passion for technology and warranty knowledge? And are you energised by helping our clients with warranty-related technical content and questions? Managing the most beautiful (new) delivered on- and offshore equipment in your own client portfolio! Are you driven to balance the interests of our clients and Huisman? Then the Aftersales department is the right place for you!
What to expect of the Warranty Proposal Lead within Huisman?
You can expect a challenging position in an international organisation. You will be part of a dynamic and professional company where innovation, quality, flexibility and creativity are key. As a Warranty Proposal Lead, you will be responsible for clients requests from our Sales Service Department. This includes: modifications and innovations, inspections, repairs, maintenance, spare parts, (project) upgrades and warranty requests. You will liaise with colleagues from other departments on these enquiries. We build on the client relationship by providing customised services. We aim to make our clients' operations more efficient and will do our utmost to strengthen our clients in their current and future business.
What do we expect of you?
You will be a persuasive and goal-oriented Warranty Proposal Lead with a focus on warranty, where you will act as a liaison between colleagues in your team, colleagues from other disciplines and the client. As a Warranty Proposal Lead, you will be the project leader for your warranty requests. Once the warranty is approved, you will communicate the solution to the client and transfer the project to operations, keeping in close contact with all stakeholders.
Your work will consist of:
- Recording and processing warranty claims in a timely manner from a technical and administrative point of view;
- Explaining in writing the reason for the return/correction/rejection of the warranty claim;
- Be alert to recurring incidents;
- Ensure that you involve colleagues from different disciplines to propose the most appropriate solution;
- Project management of items under warranty;
- Ensure high quality, safety and client satisfaction.
Wondering if you are 'equipped for impact'?
You are/have:
- A completed bachelor's degree in mechanical engineering, maritime engineering or a similar field; 5 years' experience in a technical organisation;
- Flexible and service-oriented;
- Strong communicator with a problem-solving approach;
- Balancing the interests of Huisman and the client;
- You know how to motivate and delegate;
- The ability to adapt quickly to new requirements and to prioritise;
- Take ownership of the quotation process;
- You feel responsible for the warranty process;
- A team player who enjoys working in multi-disciplinary teams and can also work independently.
Some practical things we need you to have:
- An EU passport/valid work permit for the Netherlands;
- A good command of the English language verbally and in writing.
More about Huisman
We design and produce in-house and deliver our turn-key products to clients worldwide. Our clients choose us for our entrepreneurial spirit, skills, reliability, and innovative solutions. Examples? Consider the Fibre Rope System we developed for the subsea development of crane applications. So, if you join Huisman make sure you are equipped for impact. In other words, surprise us, our clients and… yourself!
What do we have to offer?
- An excellent benefits package tailored to your experience and education level;
- A multicultural work environment;
- Various growth and development opportunities;
- Open, informal, no-nonsense culture with short communication lines.
Does this sound like you?
Apply online for the position of Warranty Specialist by using the application form at the bottom of this page. We are curious to see what kind of impact you will make.
Still need a bit more info or looking for something that suits you better?
Please contact us via our contact form for more information or sign up for our job alert to receive details of new opportunities in your inbox.
Disclaimer for recruitment and selection agencies:
We don’t accept any unsolicited applications or CVs from recruitment and selection agencies. Proposing candidates without invitation is not appreciated and will not be considered by Huisman. Applications received are property of Huisman. We don’t appreciate acquisition and this also applies to Huisman colleagues or associated Huisman companies.
- Full-time
- Professional
- Schiedam, NL
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